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At FAS we pride ourselves on being a helpful, reliable, budget-friendly and high quality. But there’s more to picking your printing companies or suppliers for your next project.
Tips for the companies
You learn a lot as a customer, whether you take it onboard or not. Whenever I talk to small businesses as part of my consultation work we discuss how their customers perceive them. You might think it’s simple and straightforward, but you would be surprised how often this is what catches us out the most. Sometimes people want to hear about ROI and market share – but more often people want to be spoken to in a friendly informative way that doesn’t talk down. Dry business speak will only get you so far, and 90% of your customers won’t care about it.
The problem is that you KNOW what your business does so you don’t often have to explain it to yourself. You need to imagine that you have never seen your company before. Do you make the right statement? Do you promote the most important and interesting parts of your business to your potential customers?
Being a customer can be an important learning experience if you think about it. Think about why you shop somewhere and why you don’t shop somewhere else. What you want a company to tell you about their products before you buy and what is less important. Use that information and build upon it. When I started looking into print, I realised that though I may now the sizes of A4, A2, DL etc., many customers wouldn’t. So when I set up the flyer printing section, I decided that a graphic representation of the relative size of flyers would be helpful to some people. Not all people, but some. And why not try to make it easy for as many people as we can?
For printing companies and suppliers, it’s important to be helpful and customer service is vital. But this includes telling a customer when their demands are slightly outside your expertise or ability. When a customer asks for something to be printed by tomorrow, it is definitely better to admit that you might not be able to hit the target than say you can and miss it. Yes, you might lose the sale. But they might come back again. If you let them down, then they may not.
You don’t have to compromise on quality while getting great value
Why Choose us
We print amazing quality for unbelievable prices. Seriously, give us a try.
Design for Everyone
Traditional or cutting edge, we believe everyone should have beautifully designed print.
We believe design and print should be simple, easy and amazing value! (Which we are)
We include UK delivery charges so that there are no surprises when it's time to pay. Simple.
We are based in Greater London, but we have delivered all over the UK (and even abroad)
Working with You
We work with our customers to provide them with the very best for their budget, find out how we can help you.
If you would like a quote, then please get in touch using the quote form, or contact page.
Helpful information includes:
- Product type – flyers, posters etc.
- Number of pages if applicable.
- If you require design
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